Privacy Policy

Data privacy statement of MHL Support Services Limited, 8 Trinity Court, Fonthill Business Park, Dublin 22

1. Name and contact details of the controller

Responsible for the data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is:

MHL Support Services Limited
8 Trinity Court, Fonthill Business Park, Dublin 22
Tel. +353 1 90 12741
E-Mail: office@mhl-services.ie

2. Collection and storage of personal data as well as the nature and purpose of their use

When you visit our website www.mhl-services.ie, the browser used on your device automatically sends information to the server of our website. This information is temporarily stored in a so-called log file. The following information will be collected without your intervention and stored until automated deletion:

  • IP address of the requesting computer,
  • date and time of access,
  • name and URL of the retrieved file,
  • Website from which access is made (referrer URL),
  • the browser used and, if applicable, the operating system of your computer as well as the name of your access provider.

The data mentioned are processed by us for the following purposes:

  • ensuring a smooth connection of the website,
  • ensuring comfortable use of our website,
  • evaluation of system security and stability as well
  • for further administrative purposes.

The legal basis for data processing is Art. 6 (1) (f) GDPR. Our legitimate interest follows from the data collection purposes listed above. In no case do we use the collected data for the purpose of profiling.

In addition, we use cookies when visiting our website. Further details can be found within part 4 of this privacy policy.

3. Disclosure of data

A transfer of your personal data to third parties for purposes other than those listed below does not take place. We only share your personal information with third parties if:

  • You have provided consent in accordance with Art. 6 (1) (a) GDPR,
  • disclosure pursuant to Art. 6 (1) (f) GDPR is required to assert, exercise or defend legal claims and there is no reason to assume that you have a legitimate interest in not disclosing your data,
  • in the event that disclosure is required by law pursuant to Art. 6 (1) (c) GDPR,
  • for the purpose of a contractual relationship with you in accordance with Art. 6 (1) (b) GDPR.

4. Cookies

We use cookies on our site. These are small files that your browser automatically creates and that are stored on your device (laptop, tablet, smartphone, etc.) when you visit our site. Cookies do not harm your device, do not contain any viruses, Trojans or other malicious software. The cookie stores information that relates to the specific device used. However, this does not mean that we are immediately aware of your identity.

On the one hand, the use of cookies serves to make the use of our website more pleasant for you. For example, we use so-called session cookies to recognise that you have already visited individual pages on our website. These are automatically deleted after leaving our page.

In addition, to improve usability, we also use temporary cookies that are stored on your device for a specified period of time. If you visit our site again to take advantage of our services, it will automatically recognise that you have already been with us and what inputs and settings you have made, so you do not have to re-enter them.

We use cookies in order to statistically record the use of our website and to evaluate it for the purpose of optimising our website. These cookies allow us to automatically recognise when you visit our site again. These statistical cookies are automatically deleted once you leave our website but we shall retain aggregated statistical records.

The purpose of processing cookies is for the legitimate interest as stated in Article 6 (1) (f) GDPR to safeguard our legitimate interests as well as third parties.

Most browsers accept cookies automatically. However, you can configure your browser so that no cookies are stored on your computer or for you to be notified before a new cookie is created. However, disabling cookies completely may mean that you cannot use all the features of our website. You can also delete cookies and view the expiration of cookies in your Browser.

5. Tools

Google Maps
On our website, we use Google Maps (API) from Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (“Google”). Google Maps is a web service for displaying interactive (land) maps to visually display geographic information. The use of this service will show you our location and facilitate your arrival.

When you visit the Contact page, which incorporates Google Maps, information about your use of our website (such as your IP address) is transmitted to Google’s servers in the United States and stored there. This is done regardless of whether Google provides a user account that you are logged in to, or if there is no user account. When you’re logged in to Google, your data will be assigned directly to your account. If you do not wish to be associated with your profile on Google, you must log out before activating the button. Google stores your data (even for non-logged-in users) as usage profiles and evaluates them. According to Art. 6 (1) (f) GDPR, such an evaluation is based on the legitimate interests of Google in the display of personalised advertising, market research and / or tailor-made design of its website. You have a right of objection to the formation of these user profiles, and you must configure your settings on Google to do this.

Google LLC, based in the United States, is certified to the US Privacy Shield, which ensures compliance with the level of data protection in the EU. If you disagree with the future transmission of your data to Google when using Google Maps, you can also disable the Google Maps web service completely by turning off the JavaScript application in your browser, then the map display on this website cannot be used.

The terms of use of Google can be found at: http://www.google.de/intl/de/policies/terms/regional.html
The additional terms of use for Google Maps can be found at: https://www.google.com/intl/de_US/help/terms_maps.html
For details on privacy related to the use of Google Maps, please visit the Google website („Google Privacy Policy“): http://www.google.de/intl/de/policies/privacy/

6. Rights of data subject

You have the right:

  • in accordance with Art. 15 GDPR, to request information about your personal data processed by us. In particular, you can request information on the processing purposes, the category of personal data, the categories of recipients to whom your data has been disclosed, the planned retention period, the right to rectification, deletion, limitation of processing or opposition, the existence of a right of appeal, the source of their data, if not collected from us, and the existence of automated decision-making, including profiling and, where appropriate, informative information about their details;
  • pursuant to Art. 16 GDPR, you may demand the correction of incorrect or incomplete personal data stored by us immediately;
  • in accordance with Art. 17 GDPR, you may demand the deletion of your personal data stored by us, unless the processing is for the exercise of the right to freedom of expression and information, for the fulfilment of a legal obligation, for reasons of public interest or for the assertion, exercise or defence of Legal claims is required;
  • in accordance with Art. 18 GDPR you may demand the restriction of the processing of your personal data, as far as the accuracy of the data is disputed by you, the processing is unlawful, but you reject their deletion and we no longer need the data, but you need this to assert, exercise or defence of legal claims or you have objected to processing in accordance with Art. 21 GDPR;
  • in accordance with Art. 20 GDPR you can obtain your personal data in a structured, common and machine-readable format or to request the transfer to another person responsible;
  • in accordance with Art. 7 (3) GDPR, if you have provided any personal data on the basis of consent, you may withdraw your consent at any time
  • you may lodge a complaint with a supervisory authority pursuant to Art. 77 GDPR. As a rule, you can contact the supervisory authority of your usual place of residence or work or our office.

7. Your right to object

If we collect your personal data on the basis of a legitimate interest in accordance with Art. 6(1) (f) GDPR, you have the right to object against the processing of your personal data in accordance with Art. 21 GDPR on grounds relating to your particular situation, including direct marketing. In the case of direct marketing in particular, you have a general right of objection, which is implemented by us without specifying any particular situation. If you would like to exercise any of your rights, please send an e-mail to office@mhl-services.ie.

8. Data Security

We take appropriate technical and organisational security measures to protect your data against accidental or intentional manipulation, partial or total loss, destruction or against unauthorized access by third parties. Our security measures are continuously improved in line with technological developments.

9. Updating and changing the privacy policy

This data protection declaration is currently valid and is effective from 25 May 2018. Due to the further development of our website and offers or due to changed legal or regulatory requirements, it may be necessary to change this privacy policy. The current privacy policy can be viewed and printed by you at any time on the website at http://new.mhl-services.ie/privacy-policy/.